You’ll be able to detect animals or people obscured by darkness or fog with the ACH20-1B Portable Thermal Monocular Camera from Lorex. The device is equipped with an aiming laser and rangefinder, and it can record photos and video to microSD cards up to 256GB, so you can share them to your devices via built-in Wi-Fi. Digital zoom provides a better view of your target, and you can select from multiple color palettes including iron red, rainbow, white hot, and alarm. The built-in rechargeable battery will run up to five hours on a charge. Built sturdy for frequent use, the ACH20-1B is IP67-rated waterproof, submersible, and drop-tested to withstand falls from 6.6′ to a hard surface.
ACH20-1B Thermal Monocular Camera: Using the App
Take some time to learn about using your thermal monocular camera through the companion Thermal Connection app.
Live View Settings
The Live View is the first screen you will see when your camera connects to the app. It includes the following features:
Digital Zoom
Zoom in on a certain part of your camera’s image to magnify details.
Color Palette
Select your camera’s color palette for enhanced visual representations of thermal imaging.
Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.
Record Images & Videos
Note: A blinking red dot next to a recording timer on the left of the screen indicates that your camera’s recording.
Function Settings
Enable some of your camera’s features, like the laser pointer, fire detection, or track hot and cold points.
Laser Pointer
Use the laser pointer to illuminate a point of interest with a bright spot of colored light.
Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.
After a few seconds, the laser pointer automatically turns off.
Fire Detection
Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.
Hot & Cold Points
Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.
System Settings
Customize your camera’s system settings or sign out.
Automatic Sleep Mode
Select how long your camera waits before entering sleep mode.
Automatic Shutdown
Select how long your camera waits before turning off.
Change Measurement Unit (Meter to Feet)
Change your camera’s measurement unit.
Sign Out
Disconnect your camera from the app by signing out of the app.
Restore to Default Settings
Restore your camera’s menu and app settings to its factory default settings.
ACH20-1B Thermal Monocular Camera: Troubleshooting
The following article provides some troubleshooting tips for using your thermal monocular camera.
Camera’s image/screen is blurry.
Adjust your camera’s diopter to your eyesight. Before you begin, it is highly recommended that you adjust your camera’s diopter to your eyesight. Focusing your view will minimize eye strain and fatigue.
Camera’s Wi-Fi hotspot is not showing.
Camera is not connecting to the app.
The Wi-Fi password is case sensitive. Make sure you enter the serial number in the same letter format, whether that is uppercase or lowercase.
Camera has disconnected from the app.
Camera’s Live View is frozen in the app.
If the Live View is frozen perform a hard close of the app, then open it again.
Digital zoom is not working.
Digital zoom will not work while your camera’s menu is open. Press to exit the menu.
Camera is not recording images and videos.
Recording images and/or videos will not work while the menu is open or when your camera is connected to a computer. Press to exit the menu.
Camera’s screen is black.
Restart your camera. Press and hold to turn your camera off, and then back on.
Camera is not charging or slow to charge.
Camera’s battery keeps draining.
You can preserve your camera’s battery life in the following ways:
Camera’s image has lots of graininess or scratches.
ACH20-1B Thermal Monocular Camera: Frequently Asked Questions
The following FAQ answers many of the general questions about your thermal monocular camera.
How does my thermal monocular camera work?
To improve the visibility of objects in complete darkness, haze, or tough conditions, your thermal monocular camera uses infrared sensors to detect heat given off by a person, animal, or other objects. It creates images of that radiation called thermograms, which display the relative temperatures of different objects with different shades or colors. In a thermogram, warm objects stand out in a contrast or often cooler background. It is widely used in outdoor scenarios for hunting, rescue, animal observation, and more.
Is my thermal monocular camera battery-operated or hard wired?
Your thermal monocular camera is battery-operated, however, to charge the battery you will need to connect the micro-USB cable into your camera’s USB port and the other end into a power source.
Does my thermal camera only work at night?
No. Although thermal imaging cameras are most commonly used for nighttime vision, they can also be useful in daylight. The detection of heat radiation and the high contrast of thermal imaging cameras allow you to see the outlines of (warm-blooded) animals that camouflage well in their environments. It can also help distinguish animals or people in foggy or smoky conditions.
Can my thermal camera see-through walls, metal, or glass?
No, thermal imaging cameras do not see-through surface but detect surface temperatures.
Is thermal imaging and night vision the same thing?
No, thermal imaging can produce pictures without visible light while night vision cameras work by boosting ambient light. Their only common purpose is increasing visibility in low light conditions.
Can bright sunlight damage my camera’s lens?
Yes, aiming your camera’s lens with the lens cap open at powerful light sources (i.e. the sun) is not recommended, as this may adversely affect the accuracy or damage the thermal imager.
What is the clicking noise my camera makes?
This is simply the noise your camera makes while you are shifting it between different fields of view. The noise you are hearing is your camera focusing and calibrating the image to achieve the highest resolution possible.
Should I charge my camera’s battery before first use?
Since your camera’s battery is delivered partially charged, it is recommended that you fully charge it before first use.
How do I charge my camera’s battery?
Your camera has the following 4 battery charging statuses, as shown by the LED charging indicator located under the USB port.
How do I turn my camera on or off?
Where can I find the mobile app?
The Thermal Connection Application can be downloaded on your smartphone with a valid Internet connection from iTunes or Google Play respectively.
See the article Connecting to the App for more details.
Why do I need to allow my Location Permission on the app?
The app requires permission to detect your Wi-Fi network in order to connect your camera to the app.
How do I connect my camera to the app?
See the article Connecting to the App for full details.
How do I disconnect my camera from the app?
For steps on disconnecting your camera from the app, see the article Using the App.
What is my camera’s Wi-Fi name and password?
Where can I find my camera’s serial number?
Your camera’s serial number can be found on:
How do I record images & videos?
Note: Your camera cannot record images or videos while the menu is open or when connected to a computer.
For steps on recording images and videos from the app, see the article Using the App.
How do I zoom in my camera’s image?
To switch the zoom range: Press . Keep pressing to zoom in and out.
For steps on using digital zoom from the app, see the article Using the App.
How do I turn the laser pointer on?
Exposure to laser light can cause significant damage to the eyes. Never look into the laser beam directly or through a piece of optical equipment.
To turn the laser on: Quickly press two times.
For steps on using the laser pointer from the app, see the article Using the App.
How do I change my camera’s color palette?
To quickly change the color palette: Press .
For steps on switching the color palette from the app, see the article Using the App.
Which color palettes can I choose from?
Select your camera’s color palette for enhanced visual representations of thermal imaging. Switch between any of the following color palettes:
Note: Not all color palettes are suited for every situation. Select the option that best shows the thermal differences for your specific application.
How do I measure my target’s distance?
Measure the range distance between your camera and your target using the pre-set ranging modes for animals, people, etc.
How do I change my camera’s measurement unit?
For steps on changing the measurement unit from the app, see the article Using the App.
How do I track hot & cold points?
Track the hottest and lowest temperatures in your camera’s image at the same time. If enabled, your camera’s image will display a red target tracking the hottest point and a blue target tracking the lowest point.
For steps on enabling hot & cold points from the app, see the article Using the App.
How do I enable fire detection?
Detect fires in your camera’s image with a red box surrounding the source. If enabled, you can set the fire detection sensitivity from high to low.
For steps on setting fire detection from the app, see the article Using the App.
How do I enable the fire detection alarm?
Set your camera to sound an alarm when fire is detected in the image.
Note: The fire detection alarm works only when your camera has fire detection enabled on either High, Middle, or Low.
How do I export recordings?
Export recorded images and videos from your camera’s microSD card.
Where does my camera store recorded images and videos?
Your camera stores recorded images and videos onto the microSD card.
What is my camera’s maximum storage capacity?
You can insert a microSD card with up to 256GB storage space.
How do I hide the icons on the top right of my camera’s image?
How do I change the language displayed in my camera’s menu?
Note: This will only change the language in your camera’s menu, not the app.
How do I restore my camera’s settings to default?
For steps on restoring your camera’s settings to default from the app, see the article Using the App.
How do I update my camera?
Update your camera through the microSD card.
Note: To download the latest firmware update for your camera, contact the Technical Support team.
After a few minutes the update will complete and you will see your camera’s live view image.
Where can I download my camera’s latest firmware update?
To download the latest firmware update for your camera, contact the Technical Support team.
Can I mount my camera to a tripod?
Yes, the tripod thread can be found on the bottom of your camera.
Can I access my camera’s Live View from an external monitor?
Yes, you can access your camera’s Live View from your computer by connecting your camera using the micro-USB cable.
What is the buzzer option in the app settings?
The buzzer is not compatible with your camera.
ACH20-1B Thermal Monocular Camera: Connecting to the App
Follow the steps below to connect your thermal monocular camera to the Thermal Connection app.
Note: The frequency bands and transmitting power (radiated and/or conducted) nominal limits applicable to this radio equipment are as follows: Wi-Fi 2.4 GHz (2.4 GHz to 2.4835 GHz) 20 dBm.
Step 1 – Download the App
Download your camera’s mobile app, Thermal Connection.
Step 2 – Enable Your Camera’s Wi-Fi Hotspot
Looking into your camera:
Step 3 – Connect to the App
You will now be able to view your camera from the app and make some minor setting adjustments.
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