How can I receive fewer Arlo devices notifications?

Arlo devices only sends notifications according to the rules in the mode that is currently active. To reduce unwanted notifications, you might need to adjust the position of one or more cameras, reduce motion or audio sensitivity, change your notification settings, or create a custom mode.  

To reduce the number of unwanted notifications that you receive:

1. Position your camera so that it does not pick up the motion that is triggering the camera to notify you.
   For example, if Arlo is notifying you about cars passing in the street, aim your camera so that the street is outside the camera’s field of view. For more information about camera positioning, visit: How do I position my Arlo wire-free camera?
2. Create activity zones for your camera to focus on.
   For more information about activity zones, visit: What are activity zones and how do I create them?
3. If you are unable to position your camera so that the field of view only includes motion that you care about, reduce your camera’s motion sensitivity instead.
   You must reduce your camera’s motion sensitivity in the rules for each mode in which you receive unwanted notifications.
   For more information about how to adjust your camera’s motion sensitivity, visit: How do I change the motion sensitivity on my Arlo camera?
   For more information about finding the right motion sensitivity setting, visit: How do I use the motion detection test for my Arlo device?
   If you are receiving unwanted sound-triggered notifications, reduce the audio sensitivity settings on the camera or cameras that are triggering too often.
4. You can also edit your modes and rules to record based only on motion if all of the sound-based notifications are unwanted.
   For more information about changing audio sensitivity settings, visit How do I change the audio sensitivity on my Arlo camera?
   For more information about disabling sound detection, visit: How do I enable or disable motion or sound detection?

If you like the amount of videos that Arlo is recording, but you want to receive fewer notifications, either edit the notification settings in your modes and rules or create a different custom mode for when you want recordings without notifications.
For example, you can create a mode that records but does not send notifications so that you can watch pet videos in your Arlo library without getting notified every time your pet moves or makes noise.
For more information about changing notifications settings, visit: How do I set up notifications or alerts?

Arlo Secure Smart Notification Options

With an Arlo Secure subscription, you can use Smart Notifications to select which notifications you receive. You can purchase a plan for multiple cameras, a single camera, or both. This provides a flexible and customizable experience for your Arlo system. You can activate any combination of the following features in the Arlo Secure app to determine what kind of motion alerts you want to receive.

• Person Detection. With the Arlo Person Detection feature, you receive real-time alerts when people approach your home. The person detection feature also allows you to search your recording library for videos containing people. For more information about camera positioning, visit: What is Arlo’s person detection feature?
• Package Detection. The Package Detection feature allows you to receive rich notifications when your Arlo camera sees a package being picked up or dropped off. With Package Detection turned on in the Arlo Secure app, your camera detects packages as small as a shoe box. For more information, visit: What is the Arlo package detection feature?
• Animal and Vehicle Detection. The Vehicle Detection feature detects cars, trucks, buses, motorbikes, and bicycles, and allows you to receive rich notifications when your Arlo camera detects a vehicle. The animal detection feature allows you to receive rich notifications when your Arlo camera detects an animal. It detects any animal larger than a small rodent.

Alarm Detection. The Alarm Detection feature notifies you on the Arlo Secure app when an Arlo camera hears a smoke and/or carbon monoxide (CO) detector’s alarm. Your Arlo camera records until activity stops or for a fixed length of time.  For more information, visit: What is the Arlo smoke and CO alarm detection feature?

When motion detection is enabled for your Arlo camera, you can choose what type of motion you want to be notified about.

For more information about motion detection and acitivity zones, visit:

• How does motion detection work on Arlo cameras?
• My Arlo Activity Zones are not working, how can I troubleshoot this?

To edit advanced motion alert settings on your Arlo camera: 

1. Launch the Arlo Secure app or log in to your Arlo account at my.arlo.com.
2. Tap or click Settings.
3. Under Arlo Smart or Arlo Secure, tap or click Smart Notifications.
4. Select a camera for which you want to receive Arlo notifications.
5. Tap or click the sliders to choose what type of motion you want Arlo to notify you about.

• People
• Vehicles
• Animal
• Alarm Detection
• All Other Motion

6. Under Alert Options, decide if you want to receive video previews in your motion alerts.

Note: To turn on Package Detection, open the Arlo Secure app and go to Settings > Package Detection. On the Manage Package Detection screen, choose which cameras you want to activate for package detection. For more information, visit: What is the Arlo package detection feature?

Setting a schedule for your Arlo camera (Optional)

You can set a schedule to activate and deactivate cameras automatically. Schedules recur weekly. For example, the schedule for Tuesday repeats every Tuesday as long as the schedule is turned on.

Arlo is preconfigured with the following schedule:

• Monday through Friday, 8:00 a.m. to 5:00 p.m. All motion sensors are on.
• All other times. All motion sensors are off.

The following instructions are the same if you’re logged in to your Arlo account using the Android app, iOS app, or web browser.

To set a schedule for a camera:

1. Launch the Arlo Secure app or log in to your Arlo account at my.arlo.com.
2. Tap or click Mode.
3. Select a device.
4. Tap or click Schedule.
5. Tap the pencil icon or click > next to Schedule.
   The Schedule page displays.
6. Tap or click Add.
   The Add Schedule page displays.
7. Set the days and times for your new schedule.
   Note: To add an overnight schedule such as 8:00 p.m. to 6:00 a.m., you need to add two separate schedules, as shown in the screenshot below. First, add 8:00 p.m. to 11:59 p.m., then add 12:00 a.m. to 6:00 a.m.
8. Tap or click Done.
   Your new schedule is saved.

This article applies to:

  VMB3000 ,   VMB3010 ,   VMB3500 ,   VMB4000 ,   VMB4500 ,   VMB4540 ,   VMB5000   VMC4040P   AVD1001   FB1001   VMC2030   VMC2020   AVD2001   VMC2032   VMC4041P ,   VMC4050P   AAD1001   AC1001   VMC5040   VML2030   AC2001   VMC2040   VMC4060P   VMC3030   VMC3040   VMC3040S   ABC1000   VMC4030   VML4030   VMC4030P   AL1101   ABB1000   Arlo Secure