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How do I integrate Hanwha IP cameras and SUNAPI with Immix?

Summary

This article details the steps to integrate Hanwha IP cameras and SUNAPI with Immix.

Integrate Hanwha with Immix

To begin the integration, a suitable port for Immix must be located.

NOTE: These are default ports only (they can be configured and may be
different to what is listed).

To find ports in Immix:

Configuring Users in Hanwha Vision for Immix

To configure users:

Video Profile

The integration has capabilities to switch between different video profiles. To switch between profiles:

Configuring a Hanwha IPC SMTP Alarm

To configure the alarm into Immix:

S# – represents the ServerID.
A# – represents the Input of Response.
E# – represents the Event Number associated with the Server Type,
e21 is defaulted to IPC Object Detection.

IPC Email Example

Subject: ObjectDetected

Sendor: S29.a1.e21@ImmixAlarms.com To: S29.a1.e21@ImmixAlarms.com

Date: 20240514-12:03:47XMailer:NFMail

https://support.immixprotect.com/hc/en-us/articles/25738891242395-Hanwha-IP-Camera-SUNAPI-Integration 4/7
XMailer: NF Mail MIME-Version: 1.0 Content-Type: multipart/mixed; boundary=594786580.1111.samsungipolis.com –594786580.1111.samsungipolis.com Content-Type: text/plain; charset=”iso-8859-1″ Content-Transfer-Encoding: 7bit ObjectDetected Time : 20240514-12:03:47 Camera IP : 192.168.1.166 Event Type : EventRule_5_CH1 –594786580.1111.samsungipolis.com Content-Type: application/octet-stream; Content-Transfer-Encoding: base64 Content-Disposition: attachment; /9j/4AAQSkZJRgABAQEAYABgAAD/2wBDABQODxIPDRQSEBIXFRQYHjIhHhwcHj0s LiQySUBMS0dARkVQWnNiUFVtVkVGZIhlbXd7gYKBTmCNl4x9lnN+gXz/2wBDARU

Enabling Digest Auth

If you are having trouble using GetConfig, enable Digest Auth for your Hanwha user.

The image below shows where to enable this:

NOTE: Ensure that the user is Admin or Full user permissions. You must
create an Immix user and assign them as an administrator. A default
admin account cannot be used.

Configuring a Hanwha IPC SMTP Event

To configure the system-based events into Immix:

Obtaining the S Number

To obtain the S number:

Configuring Devices within Immix

To configure a device within Immix:

Obtaining the ID of a Camera for Use in the Extra Value

To obtain the ID of the camera:

SSL Error Alarms

By default, the alarm receiver is configured to disallow insecure connections. To allow connections to insecure devices (no SSL, invalid cert, etc.), change the RequireCertificate config key in appsettings.json to false.

Alarms Not Decoding

By default the alarm JSON messages are saved in the file store in the same folder as any alarm footage. To diagnose decoding issues, confirm that this message is what is expected. A typical alarm message looks like the following snippet. Alarm messages always have the broadcastAction alarm.

{
“Tran”: {
“Command”: “broadcastAction”,
“Params”: {
“Params”: “eyJhY3Rpb25JZCI6InthYWNiMjdmOC1lYTcwLTRlOGEtOGE1YS03YjZiNzk5ZTliMGR9IiwiYWRkaXRpb25hbFJlc291cmNlcyI6WyJ7MDAwMDAwM
“RuntimeParams”: “eyJkZXNjcmlwdGlvbiI6Il90aHVtYl9kb3duIiwiZXZlbnRSZXNvdXJjZUlkIjoie2RhZWU5ZWIyLTEyZDYtZTUwNy00Y2MxLWM4ZmUxNG
}
}
}

A second approach is to review the service logs, as all messages (even non-alarm messages) are logged there.

How to use Wisenet cameras with exacqVision

Summary:

This article provides information on using Wisenet cameras with exacqVision.

Step By Step Guide:

Wisenet Camera Settings

Mandatory

The following settings are mandatory:

Optional

The following settings are optional:

After Adding to exacqVision

exacqVision defaults to using the Hanwha default H.264 stream (profile 2) but can be changed to H.265. This changes exacqVision to utilize the default H.265 stream on the camera (profile3).

NOTE: It is not possible to set h.265 via exacqVision on a fisheye camera.
You need to log in to the camera interface and manually change the FISHEYE
profile to H.265.

To change the default stream to H.265:

1.Navigate to the exacqVision Camera Settings page and click the Recording tab.
In the Rate Control field, the default is Constant Quality which equates to Variable Bit Rate in Hanwha cameras.

The Quality slider default of 2 sets a low cap.
1 = minimum VBR cap for that stream
10 = maximum VBR cap for that stream
For 4MP+ resolution cameras it is beneficial to increase the quality to 3 or 4; otherwise, the video may be compressed too much thus decreasing quality.

2.If needed, select a stream to add from the Multistreaming dropdown menu and click Add Stream.

NOTE: With high-resolution cameras, it is best practice to create lower
resolution live viewing streams to save on decoding and bandwidth. These
streams can be added in exacqVision on the Camera Settings page.

3.Click the Motion tab to edit motion on the camera (although exacqVision does not have all the options available that are in the Hanwha cameras).

NOTE: It is possible to add motion, including windows, without adding\
multiple points to create unique shapes.

4.Click the Analytics tab to see several options for displaying and recording data.

5.If the camera is a fisheye, click the Digital PTZ/Fisheye tab to configure the proper dewarp code.
a. Select Immervision from the first dropdown menu.

b. Select the proper code from the second dropdown menu.

Refer to the following article for Hanwha Fisheye Lens Codes: Immervision Fisheye Dewarp Lens Codes

c. Select how the camera is mounted for proper dewarping from the third dropdown menu.

NOTE: Many of Hanwha’s fisheye cameras can use additional camera side dewarp
channels. These should be created first before the camera is added to
exacqVision, so they are identified and configurable inside of exacqVision.
These channels have no motion detection so they either need to record 24/7
or be used for live video only.

NOTE: The Video tab does not exactly match what is in the camera.

Brightness = Brightness
Contrast = Contrast
Saturation = Color Level in the camera
Wide Dynamic Range = controls SSDR in the camera
Video Mask = controls the camera’s Privacy Areas

Searching AI Metadata

To search AI metadata:

1.From the exacqVision home page, click the Search () icon in the top left corner of the screen.

2.Expand the camera tree then select the camera and the analytic metadata associated with it.

3.Select the Search Range to search for then click Search.

4.Click the Paper () icon to view the raw metadata.

A pane to the right of the video will appear with the raw data of that time.

5.Check the Show Filters checkbox to filter data.

6.In the pane to the left of the video, check the checkboxes to filter.

7. Click Save then click the Search button again.

NOTE: Save filters can be selected from the dropdown menu at the top.

8.If certain overlays for the metadata need to be hidden, click the Green () icon and select which overlays should be hidden.

Creating Events Based on Analytics

NOTE: The analytics must be configured in the camera first. Once done and the
camera is added to exacqVision, disable and re-enable the camera.

To create events based on analytics:

Monitoring Analytic Events

To monitor analytic events, follow the steps in the Creating Events Based on Analytics section. However, use Event Monitoring instead of Event Linking.

Special Considerations

Take the following into consideration when setting up a camera:

Optional Common Camera Settings

The following camera settings are optional:

Verint recorders using different FPS for normal and event recording

Summary:

When a Hanwha camera is registered to a Verint NVR, the use of different FPS can be engaged on the NVR

Explanation of Behavior:

Resolution:

• Firmware can be easily updated via the NVRs web interface, the NVRs monitor/mouse interface, Wisenet Device Manager, or Wisenet Viewer. The process takes approximately 5 minutes.

• The way Verint operates is that the recorder will dictate the camera’s FPS, and changing the video profile on the camera, by default, momentarily drops and reestablishs the connections.

How to add a Wisenet camera to Genetec Security Center 5.9

Summary:

This article provides instructions for adding a Wisenet camera to Genetec Security Center 5.9 and the additional steps needed if the camera has a fisheye lens.

Step By Step Guide:

To add a Wisenet camera to Genetec Security Center 5.9:

1.Open Wisenet Device Manager.

2.Double-click your camera to load the camera’s webpage.

3.Enter and confirm your new password, then click Apply.

NOTE: If a password has already been configured and you need to default
the camera, press and hold the Reset button for 5-10 seconds.

.

4.From the Genetec Config Tool application, click the Video icon.

5.Right-click Archiver and select Unit enrolment.

6.Click Manual add then select Hanwha Techwin from the Manufacturer dropdown menu, select Wisenet from the Product type dropdown menu, and enter the IP address of the camera.

NOTE: You can find the IP address of the camera in the Wisenet Device
Manager results screen. Click Add and close to enroll the camera.

TIP: If you see a Bad logon error, move your mouse over the text and an Add button will appear.

Enter the username and password of the camera then click the Add button.

After a few moments the status should change to Added.

.

NOTE: Sometimes the status in Genetec sticks on Bad logon. To resolve this
issue, click Clear All at the bottom of Unit enrollment and add the camera
again. The camera has now been added to Genetec Security Center 5.9.

Configuring a Fisheye Camera

The following additional steps are required if the camera has a fisheye lens:

1.From the Video tab, select the newly added camera under Archiver then click Hardware and edit the Lens type.

2.Select your Camera position from the dropdown menu.

NOTE: Genetec may not automatically pick the correct lens type and
could fail to calibrate.

3.Select the correct Lens Type from the dropdown menu.

4.Click Ok and Apply at the bottom of the page to save changes.
The fisheye camera settings are now complete.

Viewing the Newly Added Camera

To view the newly added camera:

1.Open the Security Desk application from the Windows Start menu.

2.Log in and and select Monitoring.

3.Double-click the newly added camera to see live video.

4.Use the scroll wheel on the mouse or click the Viewing Mode icon to manipulate the image.

Genetec – Adding a Hanwha Camera to Genetec 5.7 or later

Summary:

This article will provide a step-by-step guide for adding a Wisenet camera to Genetec.

Step By Step Guide:

1. Open the Config Tool (Figure 1)

Figure 1

2. Click on the green plus symbol (Figure 2)

3. Select Video Unit (Figure 2)

Figure 2

4. Select Hanwha as the manufacturer (Figure 3)

5. The IP Address can be a single device or a range of devices. (Figure 3)

6. Provide the proper credentials and click “Add and close” or “Add.” Then, repeat for further units. (Figure 3)

Figure 3

7. Once added to the system, you will be able to view the stream from the Video Unit (Figure 4)

Figure 4

How do calibrate a Hanwha Fisheye Camera for use on a Genetec VMS?

Applies to Models: XNF, SNF, and QNF Series Cameras

Summary:

This article describes how to add a Hanwha Fisheye camera to Genetec, by set a lens code and calibrate the camera.

Note: The lens code will be determined by the model.
See this article for a complete list of codes.

Step By Step Guide:

1. Open the Config Tool, go to Video Unit.

2. Select the Video Unit in question.

.

3. Select the Hardware Tab of the Fisheye camera to be configured.

4. Set the Lens Type to Panamorph.

.

5. Click the Pencil to the right of the Panamorph dropdown.

.

6. Set the orientation to either ceiling or wall.

7. Select the proper Lens Type  from the list (See De-warp Code article link below.)

8. Click calibrate once the code is registered.

Note: If it fails check the motion detection tab for an improperly configured Event or
Motion Schedule.

Click here for Immervision De-warping codes

.